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Contact Us
Whether you have questions, want to book a stay, or just want to say hi, we're here to help. Get in touch with us to plan the perfect retreat for your furry friend.
Frequently Asked Questions
Frequently asked questions
Frequently Asked Questions
Dog Concierge Service
Vaccinations are crucial for your dog's health and safety. Bordetella protects against Kennel Cough, a highly contagious respiratory illness common in group settings. Distemper guards against a viral disease that affects the respiratory, gastrointestinal, and nervous systems. Rabies vaccination is essential as it prevents a fatal neurological disease that can be transmitted to other animals and humans. Keeping these vaccinations up-to-date ensures your dog's well-being and the safety of all our guests.
Boarding:
-Afternoon Drop Off: 3PM – 5PM
-Morning Pick Up: 7AM – 10AM
Daycare: Weekdays
-Morning Drop Off: 7AM – 10AM
-Afternoon Pick up: 3PM – 5PM
Daycare: Weekends
-Morning Drop Off: 8AM – 10AM
-Afternoon Pick up: 3PM – 5PM
-Early Drop off – based upon current bookings: $5.00
Late Pick up (15 min grace period) morning charge (first hour): $15
After an hour, charged a day of daycare: $35
Late Pick up (15 min grace period) afternoon charge (first hour): $15
After an hour, charged a night of boarding: $55 plus peak date and/or weekend rate if applicable
We require a 50% deposit for all boarding reservations, which will be applied to your dog's stay.
To ensure we can provide exceptional service to all our guests, we ask for 24-hour notice for any daycare or boarding cancellations.
We require daycare reservations to be paid in full when your booking is accepted, during ski season.
Cancellations made during premium seasons with less than 24-hour notice will be charged one full night of boarding or the full daycare rate.
Cancellations made less than 24-hour notice, during non premium dates, will be charged one half of a full night of boarding or the half of the daycare rate.
These policies help us maintain the highest standard of care, especially during busy times.
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