Frequently Asked Questions
Frequently asked questions
At Tails On Trails, the wellbeing of every guest is our top priority. To ensure a safe and healthy environment for all, we require up-to-date vaccinations for: Bordetella (Kennel Cough) · Distemper · Rabies
All dogs must also be treated with a flea and tick
preventative at least 48 hours prior to arrival.
Please note: it is the owner’s responsibility to keep vaccination records current and on file with us.
All vaccines must be administered no less than 3 days before your scheduled visit.
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​​Bordetella protects against a highly contagious respiratory illness known as Kennel Cough.
This vaccine is especially important for dogs in group settings where transmission is common.
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Distemper protects against a highly contagious viral disease that can be fatal
and affects the respiratory, gastrointestinal, and nervous systems.
This vaccine prevents or lessons the severity of these potentially fatal diseases.
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Rabies vaccine protects dogs from the rabies virus -a potentially fatal neurological disease
that can be transmitted to other animals and humans.
There is no cure once symptoms develop, and the vaccine is the best way to prevent it
-making vaccination crucial for the dogs survival.
At Tails On Trails, we’re committed to providing a serene,
well-balanced environment for every dog.
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Daycare: For the comfort and safety of all our guests,
dogs over 6 months of age must be spayed or neutered to play at Tails On Trails.
This policy helps us ensure the safest, most comfortable experience for every guest who walks through our doors -providing a calm, stress-free environment for every dog in our care.
Boarding: While we do not require it for boarding,
please be aware that unaltered dogs are not eligible for group play during their stay.
If you have multiple dogs boarding with us,
each dog will be housed in separate accommodations for their comfort and safety.
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For the safety of every pup in our care,
Tails On Trails reserves the right to decline or cancel bookings
at check-in if vaccinations are expired, incomplete, or unverified.
Because every tail deserves a healthy, happy stay!
All boarding reservations require a 50% deposit, which will be applied towards your dogs stay with us.
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To ensure exceptional service and fair availability for all of our guests,
we kindly ask for 24-hour notice for any daycare or boarding cancellation.
Cancellations made within premium seasons, or less than 24 hours notice,
will be charged one full night of boarding (for boarding guests) or
the full daycare rate (for daycare reservations).
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These policies help us maintain the highest standard of care while accommodating the increased demand during premium seasons.
